Zaps vs Pipedrive
Zaps vs Pipedrive when the pipeline runs through the field
Pipedrive is a clear, visual pipeline that small teams adopt quickly. Zaps keeps that pipeline and adds what a field team in Saudi Arabia and the Gulf needs around it.
Side by side
Pipedrive, with its own add-ons and apps from its marketplace.
| Capability | Zaps | Pipedrive |
|---|---|---|
| Check-in at the client, with distance and photo | Built in Phone and desk, against a pinned location | Via add-ons or partners Through marketplace apps |
| Consented journeys and replay | Built in Working hours only, with consent | Via add-ons or partners Through marketplace apps |
| Route planner with optimised stops | Built in Around fixed meetings, plan against actual | Via add-ons or partners Through marketplace apps |
| Offline mobile for field work | Built in Check-ins, visits, notes and touchpoints sync later, once | Check with vendor Check offline support in the mobile app |
| Arabic interface, right to left | Built in Every screen, web and mobile | Check with vendor Check Pipedrive's current interface languages |
| ZATCA e-invoicing | Built in Built in and sandbox-tested, or issued by Odoo | Via add-ons or partners Through marketplace apps or your ERP |
| Odoo ERP | Built in Kept in step, or Odoo makes the documents | Via add-ons or partners Through third-party connectors |
| PDPL tools and a KSA residency setting | Built in Consents, data requests, retention, record of processing | Check with vendor Confirm hosting region and PDPL terms with Pipedrive |
| Call and WhatsApp logged from the rep's own phone | Built in No WhatsApp Business API needed | Partly Calling and email sync built in; WhatsApp through messaging integrations |
| AI that confirms before it changes data | Built in Every change is a card you confirm | Built in AI sales assistant; features vary by plan |
| KPI thresholds and commissions | Built in Five thresholds, tiered plans, statements | Via add-ons or partners Through marketplace apps |
| Pricing model | Per user on Field or Growth, add-ons from 2 SAR; Scale by quote | Per seat, by plan, with paid add-ons |
| Entry price per user / month (approx.) | Field 59 SAR list, 39 SAR at launch; Growth 109 / 69 SAR | About 52 SAR (entry plan) |
| Marketing automation and campaigns | Not offered Zaps automates sales work, not campaigns | Via add-ons or partners Campaigns add-on |
| App marketplace | Partly Focused built-in integrations, workflow webhooks and an HR API | Built in Pipedrive Marketplace |
As of October 2026, based on public information. Products and plans change, so check details with each vendor before you decide. Entry prices are approximate: public list prices per user per month for the cheapest paid plan, converted to SAR before VAT, usually billed yearly. Field-only apps such as Badger Maps cost about 220 SAR. Product names belong to their owners. Zaps is not affiliated with or endorsed by them.
Key differences
Where Zaps and Pipedrive differ
Both keep the pipeline simple. Zaps also knows where the rep was, what was agreed and what was invoiced.
- 01
The visit behind every deal
Zaps ties each deal to checked-in visits, outcomes and next steps, with journeys and a route planner for the day. With Pipedrive, field features come from apps in its marketplace.
- 02
From deal to ZATCA invoice
When a Zaps deal is won, the quotation, the invoice with ZATCA e-invoicing and the billing schedule follow in the same product, or in Odoo. Pipedrive connects to invoicing tools and ERPs through apps.
- 03
Managers and finance on board
Zaps includes attendance review, KPI scorecards with thresholds, commission statements and a management dashboard by region. These are wider than a pipeline tool usually goes.
- 04
Arabic for the whole team
Zaps works in Arabic, right to left, on every screen. Check Pipedrive's current interface languages if your team works in Arabic.
To be fair
Where Pipedrive is strong
- A clean, visual pipeline that is quick to set up and easy to adopt
- A focused product for small and growing sales teams
- A marketplace of apps and simple add-ons as needs grow
Saudi Arabia and the Gulf
Why teams in Saudi Arabia and the Gulf choose Zaps
Zaps was built for sales teams that spend the day on the road in Riyadh, Jeddah, Dammam and across the Gulf.
Built for the field
Check-in at the client, consented journeys, a route planner and an app that keeps working without signal are part of the product, not add-ons.
Arabic first, right to left
Every screen works in Arabic and English, in both directions, on the phone and the desk. Product names stay in Latin, digits stay Western.
ZATCA and Odoo
Quotations with 15% VAT, ZATCA e-invoicing tested against ZATCA's sandbox, and Odoo 16 to 18 kept in step or making the documents itself.
PDPL and KSA residency
Consents, data-subject requests, retention and a record of processing are built in. A KSA residency setting keeps AI with approved providers.
WhatsApp and calls, logged
Reps call and WhatsApp from their own phones. Zaps records the touchpoint and asks what it was about. It never reads WhatsApp.
AI that asks first
Ask Zaps plans the change and shows it as cards. Nothing is written until you confirm, and every change is audited.
Three plans, launch prices
Field or Growth per user, from 39 SAR a month at launch prices locked for your first year, with add-ons from 2 SAR and 14 days free. Scale, for ERP and custom work, by quote.
Questions
Is Zaps harder to learn than Pipedrive?
Reps see only the modules you switch on, and Zaps has step-by-step guide tours in the web portal and the app. Start with Core CRM and add modules as the team settles in.
Does Zaps have a deals board like Pipedrive?
Yes. Deals sit on a board by stage, wins are approved by someone other than the owner, and stale deals are flagged after 14 days without a touch.
Can we import from Pipedrive?
Yes. Export companies and contacts as CSV and import them into Zaps, up to 10,000 rows at a time, with duplicate checks and a preview.
See your team's day, the way it happened.
A 30-minute walkthrough on your own process: visits, journeys, quotations and the inbox, in Arabic or English.
14 days free · No card needed · Launch prices from 39 SAR